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We'd Love to hear from you

Get in touch with us by phone, or write us a quick note and we’ll get back to you shortly.

Toll-free: (800) 833-9986

Local: (904) 346-3088

Sales: (904) 421-8039

Fax: (800) 536-8431

Office Address:
4932 Sunbeam Rd., Suite 100
Jacksonville, Florida 32257

Hours of Operation:
Monday – Friday
8:00 am – 5:00 pm (EST)

Interested in a Free Analysis?

At Gottlieb, we believe your success is our success.  We’re happy to review your practice metrics to see if there may be any revenue opportunities.  Give us 24 hours and we’ll help provide peace of mind.

FAQ

Most frequent questions and answers

PHYSICIAN FAQ'S

Mel Gottlieb founded Gottlieb Financial Services in 1978. He sold the company in 1993 and retired two years later.  Following in his father’s footsteps, Martin Gottlieb founded Martin Gottlieb & Associates in 1997. Mel took over MGA in 2004.

Yes, Gottlieb is a privately held organization

Gottlieb currently works with physician practices in 35 states around the country

Gottlieb currently works with Independent and Freestanding Emergency Department Practices, Hospitalists and Urgent Care Centers

Gottlieb provides RCM services with initial contract terms ranging from two to five years.

Yes, Gottlieb’s call center is located in the United States and accommodates all time zones within the United States.

The Gottlieb Guarantee provides our clients a peace of mind guarantee to assist in the transition phase of revenue cycle management.  Contact our team to learn more.

Gottlieb, as an organization, and many on our leadership team are actively involved in the industry associations, speaking, serving on committees and participating in advocacy days.

Gottlieb provides physician coding and documentation training in a variety of ways.  Our staff can provide on-site and online training.  Training  is customized for your practice and specific to your coding and documentation needs.

Our standardized KPI reporting includes:
·         Payer Mix Trends
·         Volume Trends
·         AR Days
·         Aging AR by Responsible Party
·         Collections Statistics
·         E&M Distribution w/ Benchmarks
·         Disposition Trends
·         Potential Documentation Downcodes
·         Potential Critical Care Opportunities
·         Benchmarks for Ancillary Procedures
·         LWBS/LWOT Tracking
·         100% Chart Reconciliation
·         100% Bank Statement Reconciliation
·         Provider Productivity Statistics (RVUs/hr, Pts/hr/ RVUs/pt)
·         Metrics for Productivity Models
·         Patient Interaction Time Metrics
If you are looking for more specifics, our team can provide customized reporting and data analytics specific to your practice needs.  Contact our team to learn more

Absolutely! We are happy to provide custom reporting solutions specific to your practice/s

Having over 40 years industry experience, we are happy to provide references that can attest to our service capabilities.

You can access our privacy policy by clicking here

Gottlieb has a long history as a proactive, technology oriented organization.  We offer customizable dashboards and proprietary processing applications to deliver secure and compliant solutions.

Thedoctorinfo.com was built to provide a personalized platform for our physician clients to access pertinent practice information as well as resources.

Gottlieb’s Business Intelligence Platform ‘Insight’ offers many customizable analytics to evaluate staffing models, year over year comparisons, revenue insights, payors and volume metrics.  Custom dashboards can be created specific to your practice needs.

PATIENT FAQ

Pay online at www.thedoctorbill.com, by phone (855)647-5584 or QR scan to access online payments, as well as, our  interactive voice recorded (IVR) payment hotline 24 hours a day, 7 days a week.

Yes, you can pay your bill online by accessing www.thedoctorbill.com 

Our call center provides support services in both English and Spanish

Our call center is located in the United States in Jacksonville, FL

The call center operates Monday through Friday from 8am EST to 10pm EST

We will file insurance claims for each of your insurance policies. You will need to furnish the billing office with the necessary information. If your insurance differs from the information listed on the front of your statement, please complete the bottom of your statement and mail it to our office, call our office, or complete the insurance page for your account on our website. www.TheDoctorBill.com. It should be understood that your insurance policy is an agreement between you and the insurance company to pay certain amounts for medical care. Your physician’s bill is an agreement between you and your emergency room physician. You are responsible for full payment of your account on a timely basis. Insurance companies have a schedule of fees that they will pay . Your emergency physician fees may be more or less than the schedule of your insurance company. However, you are ultimately responsible for the full payment of your account and for questioning your insurance company about delays in payment and/or the amount they pay. If you believe you received this bill in error, you should contact our office immediately to avoid further collection processing. 

Thedoctorbill.com is our patient online bill pay website.  You can login to thedoctorbill.com to pay your medical bill securely.

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